Kelly Tires have a 4-year warranty policy. If within these four years, the tires start indicating serious damages, then Kelly tires will either replace or repair them. However, the warranty benefits will not be given if the damage is a result of roadside effects. The replacement policy of tires is active for 12 months after purchase under certain conditions.
How many years of warranty do Kelly tires give?
Kelly Tires broadly offers a 4-year warranty for its tires. After buying the tires, they could be repaired or replaced (whatever required) until four years of buying. However, if the reason for the damage is roadside hazards like punctures and cuts, it couldn’t be replaced. Kelly considers the date of purchase for counting the warranty period if the purchase proof is available. If there is no purchase proof, then the date of manufacturing mentioned in the tire is considered for the warranty period.
What is covered under Kelly Tire’s warranty policy?
Kelly’s warranty policy assures retreading and replacing of tires. There are two major types of replacement covered under warranty. The time for which these policies are active varies. The replacement options are-
Free Tire Replacement
Under this plan, Kelly medium radial truck tires are covered. If within 12 months of purchasing, the tires get damaged or their treadwear becomes unusable, a replacement could be asked.
According to the policy, the damaged tire will be replaced with the new medium radial truck tire. No extra charge will be taken for this replacement. However, the mounting and balancing charges are required to be paid by the owners of the tire. Notably, buyers expected to present proof of purchasing to get the replacement. If the purchasing proof is not available, then the manufacturing date on the tire will be considered for the 12-month Free Tire Replacement.
Prorated Tire Replacement
Kelly Tires worn beyond the 2/32″ treadwear and are undrivable are replaced under Prorated Tire Replacement. To get the tire replaced, original purchase proof of buying is required. If the proof of purchase is not available, the manufacturing date on the tire is considered for warranty policy. Other than mounting and balancing charges, additional service charges will also be beard by the owner of tires. This warranty is active for four years after buying.
Exceptions in the warranty policy
When the Kelly tires become unserviceable, or the treadwear has worn beyond 2/32″, you can think of the warranty policy of Kelly Tires. But not all damages are covered under the warranty policy. Following are the exceptions of the Kelly Tires warranty policy-
The warranty policy does not cover damages caused due to road hazards like punctures and cuts. Wreck, collision, and various wear conditions are also not covered under the warranty policy.
If tire damage is caused due to racing, then getting a warranty is not possible. Additionally, chain damage, overloading, improper mounting, negligence, damage due to high-speed, etc. , are also not covered under the policy.
Damage caused intentionally does not come under the replacement eligibility.
Any changes in tires by adding some new substance after leaving the manufacturing factory are not covered under Kelly’s warranty policy.
Eligibility for warranty policy
To replace your Kelly tire due to the unexpected damage it hit, you should fulfill some replacement criteria. There are eligibility criteria for the warranty policy of Kelly Tires. The conditions are-
You should be the owner of the tire. If not the owner, you should be the legal agent of the tire owner.
Your tire should not have any ‘Non-adjustable’ symbol.
The tire should be identified by the Department of Transportation (DoT).
The tire should be used only on the vehicle it was mounted for the first time.
You haven’t bought the tire four months before now.
Conclusion for Kelly tire warranty:
Kelly tires have a 4-year return policy. That means, if any damage is caused to the tire under normal circumstances, it could be replaced within the warranty period. However, the damage should be caused due to road hazards, overloading, negligence, and other similar reason. It is advisable to read the warranty policy before mounting the tire and before approaching for a replacement.
How to get the replacement or adjustment of Kelly tires done?
Answer: Kelly tires could be replaced or adjusted by consulting at an authorized retail store of Kelly tires. Notably, while replacing the tires, service charges and taxes will be paid by the owner of the tire.
Can improper maintenance cause tire wear?
Answer: Yes, improper maintenance, negligence, and improper repair could cause tires to wear. And this damage is also not covered in the warranty policy.
